|
PLUTO International Support Link's architecture is designed for
maximum reliability, security and performance. Needing no prior
installations or configurations, PLUTO ISL is an excellent tool for
handling on-demand support requests. Also, it does not require any
special effort or knowledge to start it going in your company.
With PLUTO ISL's screen-sharing technology and intuitive interface,
supporting our clients could not be easier. Clients only need to run a
small executable, type in a session code and click 'connect'. Anyone
can use it, since PLUTO ISL is compatible with existing firewalls, it
works on all Microsoft Windows OS from 95 to Vista and on the MAC OS
X. PLUTO ISL is also browser-independent.
Support anyone anywhere anytime
PLUTO ISL sessions are established through a global series of servers
connected to the rich Grid media communications network. The latter
assures 24/7 availability of the service with a strong and reliable
remote desktop connection between any two points in the world. Its
architecture is fault tolerant, includes geographically load-balancing
mechanisms, and distributed session roaming. Not only is the
connection relayed through the server with the lowest traffic load,
but also the geographically nearest server to both end users.

Scalable to your needs
You can rely on PLUTO ISL to optimize its performance regardless of
your Internet connection, or the number of clients being supported
remotely. Whether we are supporting 1 or 1,000 clients, our
compression mechanisms and colour depth dynamically adapt to your
Internet bandwidth enabling optimized speed and quality of the remote
screen. We |